/*
	LiveChat english language file
	

	** IMPORTANT **
		remember to keep this file 1:1 with LCL.js
*/

var Language = [];

// Welcome
Language['Welcome'] = "Welcome!";
Language['Welcome_title'] = "Welcome to LiveChat";
Language['Welcome_message'] = "Welcome to LiveChat! Please, choose the way you'd like to contact support team";
Language['Welcome_to_chat'] = "Hello %name%. How may I help you?";
Language['Chat_definition'] = "Chat with our operator";
Language['Choose_contact_option'] = "Choose preferable contact option";
Language['New_message_notification'] = "New message - ";

// Queuing
Language['Hold_on_1'] = "Hold on while we get someone to assist you.";
Language['Hold_on_2'] = "None of our operators are currently available. Please wait.";
Language['Hold_on_3'] = "All of our operators are currently unavailable. Please wait.";
Language['Hold_on_4'] = "Please wait as we are getting someone to help you.";
Language['Hold_on_5'] = "Please hold on, all operators are busy.";
Language['User_in_queue_unknown_time'] = "An online representative will be with you shortly. You are number %number% in queue.";
Language['User_in_queue'] = "An online representative will be with you shortly. You are number %number% in queue. Your wait time will be approximately %minutes% minute(s). Thank you for waiting.";
Language['Queue_Failed'] = "Sorry, but all our operators are offline. Please try again later.";

// Chatting
Language['Connecting'] = 'Connecting...';
Language['Chat_members'] = "Chat members:";
Language['To_long_message'] = "Please do not enter more than 2000 characters.";
Language['Operator_is_typing'] = "%operator% is typing...";
Language['User_Transfer'] = "You have been transferred to: %operator%";
Language['Operator_closed_session'] = "%operator% closed the chat.";
Language['Operator_has_left_chat'] = "%operator% has left the chat.";
Language['Client_inactive'] = "Chat closed due to long user inactivity";
Language['Chat_session_closed'] = "Chat closed";
Language['Leave_chat_confirm'] = "Do you really want to leave current chat?";
Language['Button_leave_chat_confirm'] = 'Leave the chat';
Language['Button_leave_chat_cancel'] = 'cancel';
Language['Send_transcript_to_email'] = 'Send chat transcript to your e-mail.';
Language['Chat_transcript_sent'] = 'Chat transcript will be sent to %s once the chat is finished.';
Language['Button_close'] = 'Close';
Language['Mobile_info'] = 'Message sent from a mobile device';

// Conferences
Language['Operator_joined_conference'] = "%operator% joined conference.";
Language['Operator_left_conference'] = "%operator% has left the conference.";

// Chat addons
Language['Remote_Desktop_Reqeust'] = "Operator %operator% wants to open remote desktop on your computer. If you agree, please click here: %link%";
Language['Remote_Desktop_Share'] = "Operator %operator% wants to share his desktop for you. If you agree, please click here: %link%";
Language['Push_page_requested'] = '%operator% wants to open this site in your browser:';
Language['Push_page_accept'] = 'Open this page';
Language['Push_page_or'] = 'or';
Language['Push_page_cancel'] = 'cancel';
Language['Push_page_accepted'] = 'You have been navigated to a new page.';
Language['Push_page_refused'] = 'You refused to open this page.';

Language['Freshbooks_invoice_created'] = 'A new invoice for <strong>%amount%</strong> has just been created. <br>Please check that all details are correct.';
Language['Freshbooks_click_here'] = 'Click here';
Language['Freshbooks_to_download'] = 'for direct download.';

Language['Zendesk_ticket_created'] = 'A new support ticket has been created for you.';
Language['Zendesk_ticket_notification'] = 'You will be notified at %email% when it\'s resolved.';

Language['Assistly_ticket_created'] = 'A new support ticket has been created for you.';
Language['Assistly_ticket_notification'] = 'You will be notified at %email% when it\'s resolved.';

Language['Joinme_info'] = '<strong>%sender%</strong> wants you to <strong>share your desktop</strong>. <br> Sharing the desktop is <strong>secured</strong> by LogMeIn.';
Language['Joinme_session_started'] = 'Remote desktop session started.';
Language['Joinme_session_rejected'] = 'Remote desktop session rejected.';

// LogMeIn integration
Language['Button_accept'] = 'Accept';
Language['Button_allow'] = 'Allow';
Language['Button_link_or'] = 'or';
Language['Button_link_cancel'] = 'cancel';
Language['LogMeIn_info'] = '<strong>%sender%</strong> wants to <strong>share your desktop</strong>.<br>Sharing your desktop is <strong>secure</strong>.';
Language['LogMeIn_session_started'] = 'Remote desktop session started.';
Language['LogMeIn_session_rejected'] = 'Remote desktop session rejected.';

// Facebook integration
Language['Facebook_login_button'] = 'Login with Facebook';
Language['Facebook_login_refuse'] = 'I don\'t want to login with Facebook';

// Information messages & errors
Language['Survey_fill_in_required_fields'] = 'Please fill out all required fields.';
Language['Invalid_email'] = "Invalid e-mail.";
Language['Invalid_phone'] = "Invalid phone number";
Language['Server_dont_know_you'] = "Server did not recognized you. Refresh webpage and try again.";
Language['Internal_Error'] = "Connection problem...";
Language['Lost_Connection'] = "Connection lost. Please check your internet connection and then try again.";

// Forms
Language['Offline_form'] = "Leave a message";
Language['Offline_form_submit_label'] = 'Leave a message';
Language['Offline_message_sent'] = "Thank you! Your message has been sent. Our support team will contact you soon.";
Language['Offline_message_failed'] = "We were unable to left your message, please try again later.";
Language['Chat_log_sent'] = "Message will be sent once the chat is over. Thank you!";

// General
Language['Send_Message'] = "Send Message";
Language['Thank_you'] = "Thank you";
Language['Good_bye'] = "Good bye";
Language['Name'] = "Name";
Language['Email'] = "Email";
Language['Message'] = "Message";
Language['Submit'] = "Submit";
Language['Next'] = "Next";
Language['Chat'] = "Chat";
Language['Client'] = 'Client';
Language['Role_Support_Angel'] = "Support Operator";
Language['Role_Normal_User'] = "Normal User";

Language['Send'] = "Send";
Language['Sounds_on'] = "Turn sounds on";
Language['Sounds_off'] = "Turn sounds off";

Language['Skill_status_online'] = 'online';
Language['Skill_status_offline'] = 'offline';
Language['Close_chat'] = 'Stop chat';
Language['Close_window'] = 'Close window';
Language['Loading'] = 'Please wait';
Language['Conference_id'] = 'Conference ID: %conferenceID%';
Language['Survey_your_name'] = 'Your name:';
Language['Prechat_submit_label'] = 'Start chat';
Language['You_are_banned_title'] = 'You are banned';
Language['You_are_banned_message'] = 'You have been temporarily prohibited from entering this chat';

// Rate me
Language['Rate_me_good'] = 'Good';
Language['Rate_me_good_tooltip'] = 'Rate as good';
Language['Rate_me_bad_tooltip'] = 'Rate as bad';
Language['Rate_me_cancel_tooltip'] = 'Cancel your vote';
Language['Rate_me_confirmation_good'] = "You rated our customer service as good.";
Language['Rate_me_confirmation_bad'] = "You rated our customer service as bad.";
Language['Rate_me_cancel'] = "Your vote has been cancelled.";
Language['Rate_me_label'] = "Please rate our customer service";
Language['Rate_me_already_rated'] = "Your customer service rating (you can still change it):";

// Embedded chat
Language['Embedded_minimize_window'] = 'Minimize window';
Language['Embedded_leave_message'] = 'Leave a message';
Language['Embedded_chat_now'] = 'Chat now';
Language['Embedded_waiting_for_operator'] = 'Waiting for operator';
Language['Embedded_chat_with'] = 'Chat with %operator%';
Language['Embedded_chat_ended'] = 'Chat ended';
Language['Embedded_new_message'] = 'New message from %operator%';
Language['Embedded_start_chat_again'] = 'Start the chat again';
Language['Embedded_invitation_accept'] = 'Start the chat';
Language['Embedded_invitation_refuse'] = 'close window';
Language['Embedded_read_chat_transcript'] = 'Read the chat transcript';
Language['Embedded_textarea_placeholder'] = 'Type your message here and press Enter to send';